Page 9 - SaintAlphonsus-OtherProjects

7

n To access, request amendment to, and receive an accounting of disclosures regarding your health information as permitted under applicable law.

n To have a legal representative if you are judged incompetent according to the law. This would happen if your doctor found you to be medically not capable of understanding present or future treatment, are not able to communicate your wishes regarding treatment, or if you are less than 18 years of age.

n To fill out or to provide advance directives and to have hospital staff and practitioners comply with your stated wishes within established guidelines. More information can be obtained upon request of a registrar or by contacting a chaplain at (208) 367-2121.

n To become a designated organ donor if 18 years or older, information can be obtained upon request of a registrar.

n To share concerns about your care, treatment, services, environment, and safety with the department manager at

the time of or as close as possible to the occurrence. If you are unable to resolve complaints or concerns at the department level, phone the Patient Concern Line at (208) 367-6226.

n To contact the Bureau of Facility Standards, PO Box 83702, Boise, ID 83702-0035, (208) 334-6626 to file a grievance related to quality of care, coverage decisions, or premature discharge.

n To contact The Joint Commission, call (800) 944-6610, to file a grievance related to quality of care.

n To contact Human Resources regarding a grievance related to discrimination, or the Safety Officer regarding a grievance related to access, compliance with the Americans with Disabilities Act (ADA) or compliance with the Rehabilitation Act of 1973 (Section 504).

n To ask questions.

n To read and understand your rights as a patient.

n To give accurate and complete information regarding your health, medications, and past treatments.

n To read and understand all permits and/or consents you sign.

n To talk with your healthcare provider, staff member, a patient representative, or the Administrator’s Office if you feel your rights have not been properly respected.

n To follow the hospital rules and regulations.

n To follow your healthcare provider’s instructions.

n To treat others with respect.

n To bring a copy of your advance directives or inform your nurse regarding the content. (More information can be obtained upon request of a registrar, or by contacting one of the chaplains, social workers, or case managers at [208] 367-2121.)

n To tell your nurse the name of your Durable Power of Attorney for Healthcare if you have selected one and how to contact him or her. (More information can be obtained upon request of a registrar, or by contacting one of the chaplains, social workers, or case managers at [208] 367-2121.)

n To assure that all financial obligations for your healthcare are met.

Your Responsibilities As a Patient