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n To receive kind and considerate care in a safe setting as medically needed, regardless of race, creed, sex, national origin, color, age, disabilities, or sources of payment.

n To receive respect for your cultural, psychosocial, and spiritual preferences; personal values; and beliefs.

n To receive services in the language of your choice through an interpreter, at no cost to you.

n To have access to the use of alternative communication techniques or aides as needed, including assistive devices for sight, hearing, or speech impairment.

n To receive complete information about your illness and state of health.

n To participate in your plan of care, discussing your illness with your physician, and working together in making decisions regarding your treatment.

n Not to be transferred to another facility or organization without an explanation of the need for transfer and treatment options.

n To be told about reasonable care choices when hospital care is no longer appropriate.

n To have a family member or representative and your care provider notified upon admission to the hospital.

n To have relief from pain.

n To be free from any form of restraint or seclusion unless needed to improve well-being and when less-restrictive interventions are not effective.

n To request or refuse treatment to the extent permitted by law.

n To know the names and roles of persons providing your treatment.

n To be told of hospital rules and regulations that apply to your conduct.

n To say “yes” or “no” if asked to take part in research.

n To know if the hospital has relationships with outside organizations that may affect your treatment.

n To receive care that protects your personal privacy and keeps your clinical records confidential.

n To have protected health information as specified in the Notice of Privacy Practices and directed by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

n To examine your medical record and to receive answers to your questions about the information, unless restricted by law, within a reasonable time frame.

n To receive, upon request, an explanation of your bill for the treatment you receive.

Patient Rights and Responsibilities

Consistent with the Catholic identity of Saint Alphonsus, the organization affirms that each person is created in the image of God. Saint Alphonsus adheres to the Core Values defined by Trinity Health: Respect, Social Justice, Compassion, Care of the Poor and Underserved, and Excellence. Saint Alphonsus’ mission commits the organization to providing care that respects the dignity of each person.

Your Rights As a Patient